These conditions of sale are concluded on the one hand by the company SIME SARL with the capital of 10 000 € whose registered office is located at CHEMIN DES PROIES 80160 FOSSEMANANT., Registered in the Trade and Companies Register of AMIENS under the number 519 676 803 hereinafter referred to as “SIME” and managing the site santesafran.fr and, on the other hand, by any natural or legal person wishing to make a purchase via the website santesafran.fr, hereinafter referred to as “the buyer “.
Article 1: object
These terms of sale are intended to define the contractual relationship between SIME SARL and the buyer and the conditions applicable to any purchase made through the website santesafran.fr. The acquisition of a product through the present site implies an unconditional acceptance by the buyer of these conditions of sale which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site santesafran.fr is not directly related to his professional activity and is limited to a strictly personal use and on the other hand to have the full legal capacity , allowing him to engage under these terms and conditions of sale. The company SIME SARL retains the possibility of modifying at any time these conditions of sale, in order to respect any new regulation or in order to improve the use of its site. Therefore, the conditions applicable will be those in force on the date of the order by the buyer.
Article 2. Products
The offered products are those which appear on the site santesafran.fr of the company SIME SARL, within the limit of stocks available. SIME SARL reserves the right to modify the product assortment at any time. Each product is presented on the website as a description of its main technical characteristics (capacity, use, composition …). The photographs are as faithful as possible but do not engage the Seller. The sale of the products presented in the site santesafran.fr is intended for all the buyers resident in the countries which fully authorize the entry on their territory of these products.
Article 3. Prices
The prices appearing on the product sheets of the Internet catalog and are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. SIME SARL reserves the right to modify its prices at any time, provided however that the price listed in the catalog on the day of the order will be the only applicable to the buyer. The prices indicated do not include the delivery costs, invoiced in addition to the price of the products bought according to the total amount of the order.
Article 4. Order and payment terms
Before any order, the buyer must create an account on the site santesafran.fr. The account creation section is accessible directly from the menu bar. At each visit, the buyer, if he wishes to order or consult his account (status of orders, profile …), must identify himself using this information. The company SIME SARL offers the buyer to order and pay for its products in several stages, with 3 payment options to choose from:
– Payment by Credit Card (CB): the buyer selects the products he wants to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by Credit Card”. Finally, the last step suggests to check all the information, take note and accept the present general conditions of sale by ticking the corresponding box, then invite him to validate his order by clicking on the button “Confirm my order”. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. The company SIME SARL will ship the products and the buyer will be informed by e-mail of the shipment of his order.
– Payment by bank transfer: the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or informs a new one. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by transfer”. Finally, the last step suggests to check all the information, take note and accept the present general conditions of sale by ticking the corresponding box, then invite him to validate his order by clicking on the button “Confirm my order”. This last click forms the final conclusion of the contract. Upon validation, the buyer receives a purchase order confirming the registration of his order. In order to finalize the payment and trigger the processing of the order, the buyer must contact his bank to make the transfer corresponding to the amount of his order to the bank account of SIME SARL whose details are communicated to the buyer. Upon receipt of the transfer, the order will be processed and the buyer will be informed by e-mail. The company SIME SARL will ship the products and the buyer will be informed by e-mail of the shipment of his order.
– Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wants to order in the “basket”, modifies if necessary (quantities, references …), checks the delivery address or in inform a news. Then the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the method of payment of his choice: “Payment by Paypal”. The next step is to check all information, read and accept these terms and conditions by checking the appropriate box, then invite him to validate his order by clicking on the button “Confirm my order”. Finally, the buyer is redirected to the secure PAYPAL interface in order to securely inform his Paypal account credentials or personal credit card. If payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In case of fraudulent use of this one, the purchaser will be able to demand the cancellation of the payment by card, the sums paid will be then credited or returned. The responsibility of the holder of a credit card is not engaged if the disputed payment has been proven fraudulently done, remotely, without physical use of his card. In order to obtain the reimbursement of the fraudulent debit and any bank charges that the transaction may have incurred, the cardholder must challenge, in writing, the withdrawal from his bank, within 70 days of the transaction, or even 120 days if the contract linking it to it provides for it. The amounts collected are reimbursed by the bank within a maximum of one month after receipt of the written dispute formed by the holder. No costs of restitution of the sums cannot be charged to the holder.
The confirmation of an order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and the waiver to avail of its own terms of purchase. All data provided and the recorded confirmation will be worth proof of the transaction. If the buyer has an e-mail address and if he has indicated it on his purchase order, the company SIME SARL will communicate to him by e-mail the confirmation of the registration of his order.
If the buyer wishes to contact the company SIME SARL he can do it either by mail to the following address: Chemin des Preies 80160 FOSSEMANANT, FRANCE; either by email at the following address: firstname.lastname@example.org
Article 5. Retention of title
The company SIME SARL retains full ownership of the products sold until the perfect collection of the price, principal, fees and taxes included.
Article 6. Retraction
Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return. The products must be returned in the original packaging and without damage or degradation.
Article 7. Delivery
Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by a carrier, delivery service with tracking, delivery without signature. Delivery times are only indicative; if they exceed thirty days from the order, the contract of sale may be terminated and the buyer refunded. The company SIME SARL will be able to provide by email to the buyer the tracking number of his parcel. The buyer is delivered to his home by the carrier or by his postman. In case of absence of the buyer, he will receive a notice of passage of the carrier or his factor, which allows him to withdraw the products ordered at the nearest post office, for a period indicated by the postal services. Transport risks are the responsibility of the purchaser from the moment the items leave the premises of SIME SARL. The buyer is obliged to check in the presence of the employee of La Poste or the delivery person, the condition of the packaging of the goods and its contents upon delivery. In case of damage during transport, any protest must be made to the carrier within three days of delivery.
Article 8. Warranty
All products supplied by the company SIME SARL benefit from the legal guarantee provided by articles 1641 and following of the Civil Code. In case of non-compliance of a product sold, it can be returned to the company SIME SARL who will take it back, exchange it or refund it. All claims, requests for exchange or refund must be made by post to the following address: Chemin des Preies 80160 FOSSEMMANANT, FRANCE, or by e-mail to email@example.com, within thirty days after delivery.
Article 9. Liability
The company SIME SARL in the process of distance selling, is held only by an obligation of means. Liability cannot be held liable for damage resulting from the use of the Internet such as loss of data, intrusion, virus, service interruption, or other unintended problems.
Article 10. Intellectual Property
All elements of the site santesafran.fr are and remain the intellectual and exclusive property of SIME SARL. Nobody is allowed to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photo, logo, visual or text.
Article 11. Personal data
The company SIME SARL undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. All information concerning him is subject to the provisions of Law No. 78-17 of 6 January 1978. As such, the user has a right to access, modify and delete information about him. He can make the request at any time by mail to the following address: Chemin des Prieses 80160 FOSSEMMANANT, France or by e-mail to firstname.lastname@example.org
Article 12. Dispute Resolution
These conditions of distance selling are subject to French law. For all disputes or litigation, the competent court will be that of AMIENS in France.